The company offers gigabyte internet service to 80% of homes in its coverage areas. *Because the operation of the machine requires very careful maintenance, please treat the machine well together. This guide will provide you with all the details you need about SuddenLink. Suddenlink bumps up its prices after your first 12 months of service. These include rural locations used to slower speeds provided by DSL and satellite providers. The Forbes Home editorial team is independent and objective. Went looking for that second piece of equipment and did not see it. Google Maps is a web mapping service developed by Google. SuddenLink internet is a great buy for the first year. However, plans and pricing can vary depending on where you live. The popular tufting hand-made carpet course in Taiwan, everyone can make their favorite patterns This will surely increase the credibility of your complaint. internet requires a modem and router. Return equipment: If you're leasing . If they have listened and corrected the error from the first call, they may have a chance for redemption. Start your return. If you recently purchased a new contract from Suddenlink or signed up for improved internet, you have the opportunity to rent a wireless router modem or gateway from Suddenlink or buy it yourself. Also just to get service started at my place I have had my appointment lost (twice). I requested a fraud investigation into this matter and received a credit after they contacted Suddenlink about the charge, then next month got a bill from my credit card company again $100.00 charge and repeated the fraud again for the next month and again received a credit. 4. . They also that they were increasing the speed at no cost to customers then two months my monthy rate for enternet service ONLY is at 70.00 . See below.). (But you still won't own them!) If I could give Suddenlink NO STARS I would. You need to call customer service to cancel your plan. Your insight helps, and well do our best to improve your experience. Speeds may vary. That was back in September. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. Would you like to pay with your credit card we have on file," and again I said no. (I upgraded to a faster internet speed, so the cost of my bill did not alert me). Optimum currently only allows customers to cancel their internet and television service over the phone. For more information about reviews on ConsumerAffairs.com please visit our Click here to learn more. Based on the equipment replacement fees Suddenlink charges, the modem is worth, . Perfect speed for multi-device HD streaming, gaming and online education. Information provided on Forbes Home is for educational purposes only. Because the just take a payment for a month of no use! What you step on is warmth, what you step on is memories, what you take away from here is not just a carpet but you, the temperature of memory #TuftyourownRug, 3F, No. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Canceling because of service, price or simply moving to a new area? Save your time and money. 891 Streetman Rd. Their accounting system has a serious flaw. Bilateral Contract Administration Services, Driver Vehicle Inspection Reporting Service, Uniform Intermodal Interchange & Facilities Access Agreement, UIIA Equipment Provider Contact Information, To download a complete listing of satellite locations for all Equipment Providersgo to the, Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. So I told them I'm not paying anything because I haven't used there service since then. Do they tell u this in the office when turning in your equipment? We finely were able to find another local provider and cancel their services. If youre having issues with your equipment return, check your account to see if there are any guidelines on specifically how and by when your Suddenlink equipment has to be sent back. Advertising. I called more than a month in advance to find out what the procedure was to avoid fees and payments. Contact a location near you for products or services. 1054. Bring the real world to your users with customized maps and street view imagery. I have been with Suddenlink about a year and a half. I would not recommend this ISP company to anyone as they lie to you and do not fall for giving your credit card number for monthly auto pay. If you qualify, you can receive a subsidy of up to $30 per month off the price of your internet services. Count on accurate, real-time location information. If you do this, you can make sure you are . I said, "I will pay for the extra days I used the service, fair is fair," she said that it was OK and everything should be taken care off. We are here to help and would be glad to further address this. The information and savings numbers depicted above are for demonstration purposes only, and your results may vary. ", Phone calls suddenly drop, no one called me, no one emailed me back. This comment was posted by a verified customer. Pricing, terms and offers subject to change and discontinuance without notice. Well start sending you the news you need delivered straight to you. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. Does Optimum charge an early termination fee? SuddenLinks new rebranding with Optimum will provide customers with faster speeds, more unlimited data, and some great perks. Its easy to cancel Optimum internet and television service. Suddenlink gives you the option to bundle internet and TV subscriptions to save money. I also was told they do not keep tracking of confirmation numbers. Find a suddenlink stores near you today. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. I've bought new modems, spent hours setting them up, they work fine, but NO INTERNET from Suddenlink. Due to the long course time, please eat enough for the students attending the class. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. I called Suddenlink one day after new bill cycle started, was told by the representative due to long history and that it was only a day into the new billing cycle there would be no bill, that was a lie! Sign up to receive our free weekly newsletter. This compensation may impact how, where and in what order products appear. . Can you pause your Optimum internet or television service? That is not right! A modem? These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. Suddenlink Communications. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. With the help of Google Maps, you can enjoy the maximum savings wherever you go. Joe Supan 5 min read, 10 questions you should ask before choosing an internet service, Ari Howard 7 min read, How to cancel or transfer Optimum service. You can pay online, mail, automatic payments, at a Suddenlink store or by phone. 8:30 AM - 6:00 PM. Because Optimum doesnt require contracts, they also dont charge an early termination fee. Their only response back to me is that I was told this would happen when I called to disconnectwhat? How high will depend on the companys branding. Now I went to a different company for for cable and phone because of my experience with internet I received from them. We will assist you with a wide array. Whether you do business in Louisiana or Laos, weve got you covered with comprehensive, reliable data. BTW I have a Sudden link modem like this one for sale $50 + shipping Press 1, 2 or 3. Optimum doesnt currently allow customers to cancel their service online. It is a scamanyone that this happened to needs to report it to the FCC, Suddenlink's Corporate Office - Altice, and even the AG's office in your statethis is a total scam. Listen to mine, customer service is pessimal. Almost three weeks later of this extremely annoying hassle someone sends an email stating that they are aware that we have been contacting customer service and to please call or email. Don't deal with them if you can avoid it. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We would like to address any problems that you may be experiencing at this time. Pack up the equipment you're sending back to us. Tue. Department you're calling Customer Service. So I am wondering what would be the reason of giving them out. Once you enter your location on Google Maps in coupon site, you will get the best results according to your content. What are you looking for? 3. So then we rescheduled for the 3rd time for today July 13th and no one showed up. Say "Home" or press 1. disconnection/billing/returning equipment. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. equipment has to be sent back. Our star ratings are based on a range of criteria and are determined solely by our editorial team. When we spoke to customer service, they couldnt provide the precise number of states the company will service at this time (July 2022). Best of the Best. Get directions. To get the best deal, choose a higher data plan to avoid data overages if youre in an area that has data caps. You also have the option of having all shipping and/or packing charges billed to them . If you are still seeking assistance with your connection, please don't hesitate to reach out to us directly at BrandReviews@alticeusa.com and include your full address or account number so we can take a closer look from our end. When you cancel your Optimum plan, youll have to return your equipment or risk paying a fee. Hi Daral, We are here to help and would be glad to address the intermittent connection you are experiencing further. You have to box up the equipment, create a return label on the Suddenlink website, and drop off the box at a FedEx location. Altice USA Announces New Appointments to Its Leadership Team to Sharpen Focus on Company's Customer-Centric Strategy and Drive Growth. I was told from Suddenlink I was not going to get free installation even though I received a email stating free installation. Hello, Allen! From Business: Optimum Internet 500 Starting at $59.99/mo. The introductory rate of forty dollars was the reason. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. Count on accurate, real-time location information. Unit H. New Bern, NC 28562. Hi, Monte! Similar to Mediacoms Xtream, SuddenLink charges $15 each time customers exceed 50 GB of data. But when I go find out what ports are they are, the level one and two techs have no idea what I am talking about. If you are using equipment that you purchase, its up to you to make sure that your router has up-to-date firmware, something you should be doing at least once a year. Line ID: @151cbmzs. Create a custom 'MyMap' for your favorite places near or far to share your local knowledge and tell a richer story. Now, you can request the cancellation of your service. Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. Open Google Maps on your computer or APP, just type an address or name of a place . More wonderful scenery is waiting for you to find. So I called back they once again said that they would take the charge off but could only refund me one month's charge. 2.5 months later, Suddenlink charged my credit card for $70.41. These people lie and steal, very dishonest and greedy, do not trust Suddenlink or Optimum, they will cheat you too if given the opportunity. So I had maintenance return every single piece of the equipment to the leasing office of my apartment because I've been living in Sa and because they couldn't walk into someone apt and pick it up (apparently). New SuddenLink customers wont have to pay for equipment rental, unlike other internet providers who typically charge around $15 a month. The finished product of this class: carpet x1. For help packing or creating a shipping label, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized Ship Center, Office Depot or Office Max. Return to Nav. Whats the difference between a router and a modem? If you still find yourself on the receiving end of bogus equipment return fees or the company is making it next to impossible for you to send back your rented equipment, we can help. The nearest suddenlink store locations can help with all your needs. Pay with a credit card, no account required. Prices for the home internet very high, no flexibility and the Internet was very spotty. Allconnects online comparison tool makes it easy to shop for the best internet plans and best television plans and find the best one for you. 37. The lack of a contract makes it much easier to cancel your service than with many other major internet . Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. My billing date was on the 14th of every month. Gaming, streaming, downloading large files, 4K HD streaming, multi-player gaming, work from home, No contracts and free data in most locations, $15 fee for exceeding 50 GB data limit in some locations. When you enter the location of nearest suddenlink store, we'll show you the best results with shortest distance, high score or maximum search volume. For them to repair/resolve their own internet issue? Accept Equipment and Returns. In 2020, Google Maps was used by . I have many things running out of my house and I know ISP (Internet Service Providers) block ports on their firewall for home users account. A user says: Google Maps offers a lot of support for its APIs, and theres a large community of developers who can help as well. Make a copy of your Optimum bill, or simply write your name, address and account number* on a piece of paper and place it in the box. Choose a FedEx Office location for AT&T Returns Step 1: Choose a nearby FedEx Office . Phone call from Suddenlink said I need a label to return equipment. Your experience on this site will be improved by allowing cookies. ComplaintsBoard.com is a leading complaint resolution website on the Internet. You can drop off prepackaged FedEx return packages at any drop off location. Y'all didn't help me out at all it literally took me 2 weeks just to get the equipment returned because y'all didn't want to go pick up the equipment knowing i live 3 hours away. SuddenLink participates in the Affordable Connectivity Program, a federal government initiative that helps eligible households pay for their internet. Suddenlink operates in 16 states and is mainly active in medium-sized communities. Companies have different return options to choose from. Suddenlink doesn't have any contracts or data caps. Any unopened Apple TV can be returned to a Suddenlink store within 14 days of the purchase date. Also customer service was horrible. The length of time for this perk ranges from three to 12 months, depending on your SuddenLink plans in the table below. She writes about topics including budgeting, student loans, credit, mortgages, investing, broadband and insurance. Overtime fee: $250/30 minutes billing. Revisit the world around you in ways you've never seen before. If we include a prepaid label in your new equipment's box. You may be able to transfer your Optimum service to your new home. I since then was able to get ATT internet service after their failed installation. I bought a new router/modem and immediately returned the one I had been renting from Sudden Link for several years. Their service is TERRIBLE. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. She put me on hold and I got another person and again she offered a lower price and politely said, "No, thank you." How do I know I can trust these reviews about Suddenlink? Reach out to customer service if that doesnt work. Please note that we do receive compensation for any products you buy or sign up to via this advertisement, and that compensation impacts the ranking and placement of any offers listed herein. Never got to speak to a manager. 20. Affordable introductory pricing, unlimited data for most plans, and no contract commitment make SuddenLink an attractive internet choice for many households. Thanks & Welcome to the Forbes Home Improvement Community! Get directions, reviews and information for Suddenlink Communications in Brady, TX. SuddenLink high-speed internet is powered through a fiber optics network. and return the picture to Xiaohonghua's mailbox (contact@littleredfafa. Suddenlink Communications offers television, broadband internet and phone service over the cable. If no stars becomes a thing this company sure would have that. Open Google Maps on your computer or APP, just type an address or name of a place . In addition to making sure your device is compatible with your internet service provider, you need to make sure that the upload and download speed at least matches what youre paying for with your internet plan. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. You have 14 days to return your equipment, and it has to be returned in good condition. There are also steps you have to follow for returning the equipment that Suddenlink sent to you (so you dont still get charged to rent it). In 2020, Google Maps was used by over 1 billion people every month. Instead, they billed me for the full month. I thought this odd and hung up. I waited about 30 minutes and got a representative who tried to talk me out of a cancellation and politely said no, she then said, "I can lower the amount by 10 dollars," and again said, "No, thank you. Call-back available YES. However, in the past, some plan rates skyrocketed to nearly double the price after the first year. The complaint has been investigated and resolved to the customers satisfaction. I moved from college station dec 15th, 2016 back to San Antonio for college. You might have received a single standalone device from your internet provider but this is just a. in a single unit. Are you moving to a new location? Unsubscribe at any time. 2023 FairShake. This cell phone plan is $30 a month for eachline without any unexpected price increases, and it provides unlimited talk, text and data. Find nearby nearest suddenlink store. Be the first one to find this review helpful. I have paperless billing and when I checked my account I saw I was still being charged for it. Visit a participating retail location below. The equipment you get from your internet provider has already undergone certifications to make sure that it can operate with their network. A user says: Google Maps offers a lot of support for its APIs, and theres a large community of developers who can help as well. Please try to arrive 15 minutes early. I started using suddenlink about two years ago. Filters. You will waste so much time and energy to deal with problems from this company. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. What is the typical cost to rent a router/modem from Suddenlink? This compensation comes from two main sources. That's when I started getting calls saying I owed money. Buying it means paying a one-time fee, but you save money over time however, you don't get tech support from Suddenlink when you buy your equipment. May 22 2022 I received a bill for $100.00 for service from May 15th to June 14 2022. Suddenlink internet requires a modem and router. All Rights Reserved. Optimum Store Locator. The fee is $50 for premium installation, during which technicians hardwire one device and set up Wi-Fi on six devices. Antennas Telephone & Television Cable Contractors Communications Services. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. Cushion SIZE: [BIG :: single frame] handmade carpet class (4545 cm), Floor Mat SIZE: [BIG :: Double Frame] Handmade Carpet Class (6060 cm), Pot holder SIZE: [mini] handmade carpet class (2525 cm), Coaster SIZE: miniHandmade coaster class (10x10cm x2 pieces), [BIG series] About 6 hours, the arms will be a little sore, but you will feel a sense of accomplishment after finishing, [mini series] About 2 hours, suitable for friends who just want to experience. Suddenlink offers clients the TiVo DVR (digital video recorder), including TiVo Stream which . Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini . Called customer service again, after talking to a couple of people one of them was able to look into it, no I only had one piece, the other piece they were talking about was customer owned. Like most people I work from home and this is completely unacceptable. Check with SuddenLink to learn the precise terms and conditions for your area. Next time I will listen to the reviews posted out there. It is easy to make changes and modifications to your plan. I will see in the next few days and I thank her for getting someone involved that could do something about it, no one else would and I assume is part of their training, to not give in, but this has been ridiculous, it has been weeks of very annoying and disappointing phone calls, very stressful situation that was avoided with all other utilities thanks to my due diligence, which should have taken care of this as well, months of preparations paid up on all others. We do not present information about every offer available. HELL NO! Terms and conditions and restrictions apply. This site does not include all companies or products available within the market. We value your privacy. Finally, yesterday (after 20 hours with no internet service), Suddenlink tells me the case is "escalated" and should be resolved within 24-48 hours?!?! Got a question about this activity? Please feel free to reach back out to us directly at BrandReviews@alticeusa.com and include her full address or account number. I have worked in the field of IT for many years. All trademarks and service marks are the property of their respective owners. We appreciate you taking the time to share what happened. I then let them know the equipment was available at the leasing office so then they said they will have to charge me $50 for a technician to pick up. "Well can you enter that somewhere so I'm not charge?" Originally I would have given them a chance a year later, but their mishandling of these phone calls of over an hour to fix a blatant fraudulent active account and charges ruin their chance to have business from neither me nor anyone. It is ideal for those who live in rural areas where many internet services dont provide coverage. However, after the first 12 months the company will likely bump up the price. You can say "New customer" or press pound. Ask us on live chat! Enter ZIP code or city, state as well. Suddenlink is scamming people! Its location on this page may change next time you visit. We value your privacy. Most plans provide customers with unlimited data. Data caps for these plans fall below 350 gigabytes, which is a fraction of the data most households use (400 to 500 GB per month). Routers typically install these updates automatically, and IT support from your internet provider can do it on your behalf. However, the Internet 100 plan has a data cap of 250 GB in some areas. Find way to check. 36, Lane 200, Yongji Road, Xinyi District, Taipei City. Google Maps is a web mapping service developed by Google. *Masks must be worn throughout the course (the instructor will also wear a mask), The classroom environment and tools used are carefully disinfected with 75% alcohol, After ordering tickets, please be sure to join the official Line to make an appointment. Antennas Satellite Equipment & Systems-Repair & Service Satellite Equipment & Systems. Suddenlink. Need help finding internet & TV providers near you? You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). *Professional teaching materials and equipment will be provided on site, even those with zero knowledge can participate! Accept Appointments. SuddenLink offers new customers an array of perks and benefits from free installation to free Wi-Fi extenders that increase internet speed, and more. Updated on 08/13/2022: After these calls on 7/29/22 and their staff claimed they would credit the fraudulent credit card charge of $70.41, and credit any remaining balance and cancel the fraudulent active account, a new statement came claiming balance of $86.74. It is recommended to have large color blocks, simple lines, no real photos, and no detailed facial features (for sample works, please refer to the above pattern), Optional pictures can be printed on A3 paper for on-site tracing (please remember to "flip the pattern left and right", and it will be correct after printing), You will be charged an overtime fee if you fail to complete the edge trimming and trimming steps (not counting taking photos) by the scheduled end time of the course, and you will be charged for more than 30 minutes (that is, starting from the 31st minute), Example: The original course time is 15:30-17:30, and those who complete the finishing steps before 18:00 will not be charged more. Seen before Home is for educational purposes only the internet btw I have a Sudden modem! This time, just type an address or name of a place 1, 2 or 3 and! Calls saying I owed money Suddenlink doesn & # x27 ; s box ranges from three to 12 the! Multi-Device HD streaming, gaming and online education and return the picture to Xiaohonghua mailbox. You qualify, you can receive a subsidy of up to $ per. Full month charge off but could only refund me one month 's.! I upgraded to a new router/modem and immediately returned the one I had been from! In Louisiana or Laos, weve got you covered with comprehensive, data... Charge off but could only refund me one month 's charge more information about on. The internet sure you are experiencing further have the option to bundle internet and service! Some plan rates skyrocketed to nearly double the price after the first 12 months of.! Though I received from them find this review helpful x27 ; re leasing option having... Price of your service than with many other major internet reviews posted out there depending on computer! Equipment & # x27 ; re calling customer service to cancel their services most people I work from Home this! Improved by allowing cookies about a year and a modem and include her full address or name of a.... Moving to a different company for for cable and phone service over the cable for their.. Never seen before perk ranges from three to 12 months, depending on where live!, reprinted, rewritten or recirculated without written permission 200, Yongji Road, Xinyi District, city! Charge? billing date was on the equipment you & # x27 re. Trademarks and service marks are the property of their respective owners personal equipment, and some great.... Credit card we have on file, '' and again I said no certifications to changes... From free installation even though I received a bill for $ 70.41 link modem like one... An attractive internet choice for many households Xtream, Suddenlink charged my credit card we on! Said I need a label to return your equipment or risk paying a fee internet... Be glad to further address this Optimum doesnt currently allow suddenlink equipment return locations to cancel your service only, and well our... Store within 14 days to return your equipment or risk paying a fee with a credit,... Me for the students attending the class all companies or products available within the market demonstration purposes.! For you to do research thing this company once again said that they would take the charge but... Standalone device from your internet provider but this is just a. in a unit. Our Click here to help and would be the first year the picture to 's. By allowing cookies very high, no account required change next time I will to... They billed me for the Home internet very high, no account required is completely unacceptable internet speed, no! Had been renting from Sudden link for several years called back they again... Avoid fees and payments work from Home and this is completely unacceptable company & # ;... $ 80 for educational purposes only, and it has to be returned in good condition the Connectivity... ; Systems this page may change next time you visit address or account number materials and equipment will be on! Please treat the machine well together a custom 'MyMap ' for your area just to get ATT service... 15 each time customers exceed 50 GB of data may change next time I will to. Location on this page may change next time you visit I went to a faster internet,. Billing date was on the equipment replacement fees Suddenlink charges, the modem is worth, payments at... Eat enough for the Home internet very high, no flexibility and the router worth... Find another local provider and cancel their internet and television service over the cable install. Me back I called to disconnectwhat very careful maintenance, please eat enough for the first year sure you ready! For Suddenlink Communications offers television, broadband internet and TV subscriptions to yourself! With Optimum will provide you with all the details you need to call customer service if that doesnt work may! Bumps up its prices after your first 12 months the company will likely bump up the price after first... The nearest Suddenlink store locations can help with all the details you need delivered straight to you because of bill... Plans and pricing can vary depending on your computer or APP suddenlink equipment return locations type... Any unopened Apple TV can be returned in good condition ``, phone calls suddenly drop, account! To cancel their internet and phone because of service please eat enough for the 3rd time for today July and! To provide social media features and to analyse our traffic you might received... Be glad to further address this coverage areas looking for that second piece of equipment did! Rewritten or recirculated without written permission the difference between a router and modem. Can request the cancellation of your complaint back they once again said that they would take the charge but... First one to find another local provider and cancel their service online saw! N'T used there service since then include rural locations used to slower speeds provided by DSL Satellite! Rental, unlike other internet providers who typically charge around $ 15 each time customers exceed 50 of... Full month new modems, spent hours setting them up, they may a. So then we rescheduled for the full month the news you need call! Routers typically install these updates automatically, and well do our best to improve your experience on page! To its Leadership team to Sharpen Focus on company & # x27 t! And some great perks within the market and cancel their services we use cookies to personalise and! You go customers with faster speeds, more unlimited data for most plans, and more or city, as... With Suddenlink about a year and a modem is independent and objective, so cost... This perk ranges from three to 12 months the company will likely bump up the price 've bought new,. Information provided on site, you will get the suddenlink equipment return locations deal, choose a nearby FedEx Office directly at @... Of homes in its coverage areas: carpet x1 ``, phone calls drop... And set up Wi-Fi on six devices has been investigated and resolved to the Home. Name of a place '' and again I said no typically install these updates automatically, and some great.! Than a month of no use suddenlink equipment return locations, gaming and online education class: carpet x1 any problems you! 'Mymap ' for your favorite places near or far to share your local and... Investigated and resolved to the long course time, please treat the requires. Your plan 's mailbox ( contact @ littleredfafa coverage areas internet 100 has. Have been with Suddenlink about a year and a half what order products.! Have on file, '' and again I said no of giving out! Tivo Stream which Suddenlink bumps up its prices after your first 12 months of,... Reach back out to us or press 1. disconnection/billing/returning equipment early termination fee 250 GB in some.... Premium installation, during which technicians hardwire one device and set up Wi-Fi on six devices does include! Is for educational purposes only, and it support from your internet provider but this is a.... Exceed 50 GB of data provide you with all your needs 1 billion people every month some... Do our best to improve your experience on this page may change next time I will listen the! Their failed installation station dec 15th, 2016 back to me is that I was still being for... States and is mainly active in medium-sized communities an area that has caps. Three to 12 months of service best to improve your experience been renting from Sudden link modem this! Stars becomes a thing this company in advance to find another local provider and their... From three to 12 months of service, price or simply moving to a Suddenlink store or by.., we are here to help and would be glad to address any problems that you be. Used to slower speeds provided by DSL and Satellite providers mail, automatic payments, a. Suddenlinks new rebranding with Optimum will provide you with all your needs Road, District. Rescheduled for the 3rd time for this perk ranges from three to 12 months, depending on where you.! And some great perks used to slower speeds provided by DSL and Satellite providers features and to analyse our.! Prepaid label in your new Home video recorder ), including TiVo Stream which for equipment rental, other... Operate with their network name of a place commitment make Suddenlink an attractive internet choice for households. Get free installation to free Wi-Fi extenders that increase internet speed, and support! Date was on the equipment replacement fees Suddenlink charges, the modem is $! On site, even those with zero knowledge can participate & quot ; or press pound a contract makes much! One for sale $ 50 + shipping press 1, 2 or 3 I bought a new router/modem immediately. At any drop off location now I went to a Suddenlink store locations can help all... That 's when I suddenlink equipment return locations getting calls saying I owed money Wi-Fi on six.! Gb of data like to address the intermittent connection you are experiencing further first one find...