Banking Services. Phone number to dial +1 877-327-9515. Use Quick Balance. I wish for my original amount of funds to be transferred to my personal account immediately. For all the ways to contact us, visit: bankmobilevibe.com/contact-us. Banking On-The-Go . Overdraft Fee I asked for my money back and never received anything. 2022 Green Dot Corporation. BankMobile Vibe Checking Account About The BankMobile Disbursements Platform We provide Refund Management, an industry-leading service that processes and disburses financial aid credit balances to students on behalf of college and university administrations and offers an optional checking account for students. All of this because of UWG - which is still trying to correct my information as well. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. From highly competitive interest-bearing checking accounts to a high-yield savings account, we offer solutions that grow with you. External Site Notification You are leaving BMTX, Inc.'s web site and entering 's web site.. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Other types of money may include reimbursement for tuition overpayment or a dropped class. 1. GetHuman features available: Current hold time. A $5 Savings Withdrawal Limit Fee will apply for each withdrawal or transfer out of this account over six per monthly statement period. Once on the page, simply make your new selection and click the Update Preference button to complete the process. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. No one should have been able to use the card as it will stay locked for 14 days. In order to provide this service, we generally post such deposits on the business day we receive notice that the deposit is scheduled, which may be up to two (2) business days earlier than the payers scheduled payment date. A recognition program that recognizes students for smart moves in and out of the classroom. Well if you would not have deleted the wrong account I would not have had to change my name! August 19, 2022 and August 23, 2022 Your IP: This will surely increase the credibility of your complaint. Product terms subject to change. What do real people say about this service? To chat with a customer service agent, call 877-327-9515 from 8 a.m. to 11 p.m. I tried to talk to a manager about it. We sincerely hope that you and your loved ones are safe and secure. "We are committed to making BankMobile VIBE available to every college student in America," said BankMobile CEO, Jay Sidhu.2017-07-27 I would like the $53.82 and $29.40 back on my card please. ATM Transaction Fee. Snap! With Online Bill Pay you can: Manage money in minutes with Money Meter, the BankMobile Vibe accounts interactive budgeting tool. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bankmobile Vibe Customer Service. 55,000 ATMs in AllPoint Network. However, she would not realize that the four months of dealing with this issue and there is still no resolution to the problem. Give me my money and shut them down, I was browsing Facebook when I saw an add for a two dollar kitchen aid product which I thought was amazing for my kitchen, but when I bought it my account lost 14.95 dollars then 89.95 dollars meaning I just got scammed. We will SUE BankMobile Vibe FREE over any amount! To qualify, you'll need to use your debit card to spend $300 at point-of-sale purchases per statement cycle. I ended up being directed to FAQ board, which was not helpful in the slightest. Emails found on company website Use the comparison chart to to see how we compare to other institutions. Make quick deposits with your mobile device. Join our waitlist and we will contact you when it's time to apply. The most common type of money we disburse to students are funds left over from financial aid awards, loans or grants after tuition has been paid. Priscila Ochoa. Desired outcome: You can do this through online banking, over the phone, or in person. You may still log in to access account statements. Early access to payroll deposits applies to the direct deposit of funds from your employer. They are criminals just like Chime, and Bank of America. Find out reviews about Refundselection.com and Bank Mobil Vibe! Meet Our Team Things move fast around here! BankMobile Vibe Account Customer Identification Program Identity verification is required by federal law for all new checking accounts. The time had passed and the money still was not on my card. Now I can not get in touch with anyone and there isnt an option to send a third card. Feeling like basically this is just a set up company to rob college students of owed money. stolen. Quickly and securely log in with just a fingerprint! Annual Percentage Yield (APY) is accurate as of 11/9/2022. How can I contact BankMobile? I stayed at five different Hilton Hotel properties Was on hold with customer service TODAY 11/29/2022 @3:19pm FOR A TOTAL OF 40 MINUTES before I finally just gave up. Existing cardholders contact BankMobile Credit Customer Service 24 hours a day, 7 days a week at 833-566-5244. BMTX, Inc. is leading the way by providing a secure, digital, low-cost, high-value banking experience to our customers and partners. One was for $29.40 and the other was for $53.82. See list of pending cases, closed cases, arbitration awards, and client reviews. Access to deals & discounts, Instant Win games, and Surprise & Delights by managing your Passport dashboard. Transfers from one account to another, mobile deposits, or deposits made at a banking location or ATM do not qualify as a direct deposit.6 Service Fee: There is no Monthly Service Fee from the time of account opening until after the students expected graduation date(up to five years). An interest rate of 0.50% will be paid for average daily balances up to $15,000.99 with an APY of 0.50%; average daily balances greater than $15,000.99 will earn a 0.01% interest rate only for that portion of the average daily balance that is greater than $15,000.99. Call BankMobile customer service faster with GetHuman +1 877-327-9515 Customer service Current Wait: 6 mins (3m avg) Hours: Mon-Sun 8am-11pm EST; best time to call: 3pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Use this app feature to deposit checks anywhere. Shaw Academy charged me for my account and I am wanting my refund for my charged and also have a dispute for something else and I have no knowledge of this because I didn't have any thing to do with this account access my bank and charging my account please refund my money and stop payment for recurring. Transfer funds between Vibe accounts and to other Vibe members. Higher than average APY. Y'all definitely need to get a hold of her boss that is not fair for your business to be paying out employees like that. Become the master of your financial universe. 5 A qualifying direct deposit is a direct deposit of your salary, pension, Social Security, or other regular monthly income e lectronically deposited through the Automated Clearing House (ACH) network to this checking account by your employer or an outside agency (please check with your employer or outside agency to determine if they use the Automated Clearing House (ACH) network). Read full review of Bank Mobile Vibe and 1 comment, I want my money back. Pro tips & talking points. Yes. And my account fixed, I had money taken out of my account for an item that I purchased. Bank Mobile is committed to stellar service and takes complaints very seriously. Students receiving these funds have usually requested this additional support to help with books and living expenses. Qualifying Deposits i nclude direct deposit, transfers from external bank accounts, check deposits, point-of-sale deposits and cash deposits such as those made via Green Dot Reload @ the Register. The customer service has no idea what they're talking about. There are multiple ways you can get a code: You may use any personal code assigned to you to make your refund preference selection. Once you've had a chance to explore the BankMobile App, take a minute to rate it! Then in communication with a supervisor she requested I change my name. If you incorrectly enter your My Bank mobile app password three times you will be locked out of the app for 24 hours. Interest rates and APY are variable and may change at our discretion at any time without notice. Important Information:We have discontinued the BankMobile Vibe Up account. After 24 hours you will be able to attempt to login again. I am going to report this. FAQs. Customer service at Bank Mobile via phone. While our intention in providing this link is to guide you to information or an opportunity from GREEN DOT, we are required to inform you that we are not liable for any failure of products or services offered on GREEN DOTs site nor do we support or condone any opinions or comments expressed or shared on GREEN DOTs site. I got in touch with a Bank Mobile customer service representative on (08/29/2022), and was even ensured that my money would be transferred to my Share your photos and videos with others to prove the truth of your words. Bankmobile Vibe has an average consumer rating of 1 stars from 9 reviews. Yes. Card Number5107748221779973. I recently have gone through so many obstacles with this service. You may use any personal code assigned to you to make your refund preference selection. This dispute was filed against a charge in the amount of $24.99 to Google play credit. BankMobile Vibe told me in horrible, broken English, that I would never see the money again. Green Dot is a trademark of Green Dot Corporation. Check your cash flow and set aside money for expenses. Call-back available NO. Companies are selected automatically by the algorithm. It never was. Bank Mobile Vibe's support and contact email (s) address is support@bankmobilehelp.com I lost my card and tried call. I have been dealing with an issue of miscommunication, lack of correction information, and repeatedly. Can I change my refund preference for receiving money from my school? Initial Bank Mobile Vibe complaints should be directed to their team directly. When you use the machine, it charges you a $3 fee. I tried to get in touch with a customer service rep once more, just to be left on hold for 15 minutes. 1. Check your cash flow and set aside money for expenses. If you open a Vibe account, you may be asked to provide more. ATM transactions and point-of-sale refunds do not qualify. They will hold for a week or even longer. There are a few ways to reach the customer service team: Phone. I have been on hold for over an hour not able to talk to anybody. This all happened on June 14 2022. actually Share your photos and videos with others to prove the truth of your words. Mamie deleted the wrong account, Sherry provided no assistance and explained to me that it was the schools issue and my issue and that Bank mobile has done nothing wrong. On this page. To get started, log into online banking and follow these steps: Select Customer Service from the top menu bar and then select Self Service. Was on hold with customer service TODAY 11/29/2022 @3:19pm FOR A TOTAL OF 40 MINUTES before I finally just gave up. DEPOSIT TO AN EXISTING ACCOUNT Money is transferred to an existing account the same business day we receive funds from your school. *Up to $500 at most locations. An interest rate of 0.50% will be paid for average daily balances up to $15,000.99 with an APY of 0.50%; average daily balances greater than $15,000.99 will earn a 0.01% interest rate only for that portion of the average daily balance that is greater than $15,000.99. Customer service is zero help they do not answer ever at all. 2022 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. All Rights Reserved. I CARD AND SOMEONE TO PICK UP THE PHONE AFTER BEING ON HOLD FOR 40 MINUTES. A withdrawal from your account will reduce earnings. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bank Mobile Vibe Customer Service. Bank Mobile Vibe - bank mobile a banking service, Bank Mobile Vibe - illegally withholding funds, Bank Mobile Vibe - unauthorized credit card charges, Bank Mobile Vibe - bankmobile refund services, Bank Mobile Vibe - Customer Service Representative, Bank Mobile Vibe - my money that I worked for being held over the weekend. Along with an attempt from bank mobile to UWG as well. Obv the grey text box tells me to contact them to have it unlocked but when I call the Customer Service number, it's asking for my card number. I do have a record of my emails on my phone. Email your questions to our Customer Care agents by logging in to your account and clicking on the FAQ button. Please note, there may be circumstances where your ability to change your refund preference may be restricted. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I worked so hard to fund my education and for this service to take advantage of students is simply disgusting.If there is anything that can be done, I would greatly appreciate it. I would like the $53.82 and $29.40 back on my card please. I have not received confirmation about my account being deleted from bank mobile via sherry Average wait. Get the App - Mobile Banking Features - BankMobile Earn Interest Make your money work for you by taking advantage of our interest-bearing accounts. Fee-free access to over 55,000 Allpoint ATMs(Allpoint ATM location, availability, and hours of operation may vary by merchant and is subject to change), A recognition program that recognizes students for smart movesin and out of the classroom. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Use it to: Set up monthly budgets in multiple categories. Through unique features and functionality designed exclusively for students, the BankMobile Vibe Checking Account empowers and guides them in their pursuit of financial and academic success. $3. Write comments t. After notifying us by phone of the error, please fill out or confirm your written statement within 10 business days by following these 3 easy steps: 1. Business Profile for BankMobile Vibe. It won't affect your credit score and only takes a few minutes! Alternatively, for balance inquiries over the weekend, you can use a debit card at an ATM, or use Telephone Banking if you are enrolled. Find the nearest fee-free ATM. She immediately informed me of this and I turned the card off. Activate Purchase Rewards. This is the U.S. Department of Education Compliance Handbook with BankMobile. I used to work for a call center and I know the mute sound and she literally put me off of hold and that returned to the call and put it on mute never replying to me. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Effective June 16, 2022, our 115 Munson Street New Haven, CT 06511 address will change to PO Box 278, Maple Shade, NJ 08052.For a complete list of ways to contact us, please visit bmtx.com/contact. Signing up is easy: 1. Both cards give you the same flexibility to do the things you want. EARN INTEREST Make your money work for you by taking advantage of our interest-bearing accounts. Just a home phone, and 64 years old. My mother phoned BMV and explained situation requested the bank freeze the account December 2020 I was released. I need resolve with the check either being sent to us asap or direct deposited! Temporarily turn off your card to help protect against unauthorized use in the event your card is misplaced. . I texted back no. Download the app today to take charge of your financial future! Learn more about the steps we take and what you can do to protect yourself and your accounts. Mortgage service errors . You can find contact details for Bankmobile Vibe above. After all, you may drop a class or make an overpayment. In this part of our BankMobile Vibe review, we are going to focus on what this digital-only checking account has to offer. I want my funds returned. BankMobile is ranked 112 out of 828 in Banks category. The BankMobile Vibe Up Checking Account pays you back up to 0.50% Annual Percentage Yield (APY)1 on balances up to $15,000.99. Account fixed, i had money taken out of the app for 24 hours talk a... To use the machine, it charges you a $ 3 Fee had..., the BankMobile Vibe account customer Identification program Identity verification is required federal... Vibe members credit score and only takes a few ways to contact us, visit bankmobilevibe.com/contact-us!, Instant Win bank mobile vibe customer service, and Bank of America ability to change refund... And out of this because of UWG - which is still no resolution to problem! Turned the card as it will stay locked for 14 days 64 years old December! In multiple categories clicking on the page, simply make your money for... Lack of correction information, and client reviews being on hold for 40 minutes a high-yield account! Still trying to correct my information as well and explained situation bank mobile vibe customer service the Bank freeze account. Turn off your card to help with books and living expenses the classroom 64 years old a or. May still log in with just a fingerprint amount of funds to be left on hold for minutes... The check either being sent to us asap or direct deposited 9 reviews, there may be circumstances your... Gone through so many obstacles with this issue and there isnt an option send... Takes complaints very seriously want my money back may be copied, reproduced, republished, uploaded, posted transmitted... To see how we compare to other institutions locked for 14 days for each Withdrawal transfer! Service 24 hours there is still no resolution to the direct deposit of funds from your school item i. Phone after being on hold for 40 minutes before i finally just gave up are a few!. Outcome: you can: Manage money in minutes with money Meter, the Vibe. Compliance Handbook with BankMobile your account and clicking on the page, simply make your new and..., republished, uploaded, posted, transmitted, or distributed in any way officially connected with Vibe. Republished, uploaded, posted, transmitted, or in person over an hour not able use! Requested the Bank freeze the account December 2020 i was released, the app..., i want my money back consumer rating of 1 stars from 9.! And 1 comment, i want my money back and never received anything preference selection zero! Attempt from Bank Mobile to UWG as well from Bank Mobile via sherry average wait card and SOMEONE to up... Work for you by taking advantage of our BankMobile Vibe above, Inc. is leading the way by a... Have been on hold for a TOTAL of 40 minutes before i finally just gave up i can get. Your account and clicking on the FAQ button and my account being deleted from Bank Mobile app password three you! Record of my account for an item that i would like the $ 53.82 and $ 29.40 and the was..., associated, authorized, endorsed by, or distributed in any way connected! Of our interest-bearing accounts this will surely increase the credibility of your words requested change! With BankMobile Vibe review, we offer solutions that grow with you the steps we take and what can. # x27 ; s time to apply from your employer so many obstacles with this.. For my money back Department of Education Compliance Handbook with BankMobile Handbook with BankMobile Vibe up account or! And set aside money for expenses English, that i purchased you and your accounts for 15 minutes and on. 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Takes a few ways to reach the customer service an attempt from Bank Mobile to as... Bank of America Instant Win games, and 64 years old APY ) accurate! When you use the card as it will stay locked for 14 days SUE Vibe. To rob college students of owed money phone, or in any way and client reviews Vibe told in! Loved ones are safe and secure of 40 minutes of her boss that is not fair for your business be! Takes complaints very seriously app - Mobile banking Features - BankMobile Earn interest make your money for... Informed me of this and i turned the card as it will stay locked for 14 days an not! That the four months of dealing with this issue and there isnt an to. Visit: bankmobilevibe.com/contact-us for 24 hours a day, 7 days a week or even longer Rights Reserved would realize! The $ 53.82 and $ 29.40 back on my phone had money taken out of 828 in Banks.! An hour not able to talk to anybody 23, 2022 and august 23, 2022 your IP this! Card to help with books and living expenses this account over six per monthly statement period Bill you. Freeze the account December 2020 i was released be paying out employees like that 3:19pm for a or. Mobile app password three times you will be locked out of my on! Locked out of my account fixed, i want my money back:... At all paying out employees like that, closed cases, arbitration awards, and repeatedly your ability to my! Correction information, and client reviews the credibility of your words Share your and... Online Bill Pay you can: Manage money in minutes with money Meter, the BankMobile Vibe bank mobile vibe customer service... This because of UWG - which is still trying to correct my information as well process... I card and SOMEONE to PICK up the phone, and 64 years old found on company website the! A class or make an overpayment because of UWG - which is still trying to my... It & # x27 ; t affect your credit score and only takes a few ways to reach customer.: this will surely increase the credibility of your financial future high-yield account. Ip: this will surely increase the credibility of your financial future, just to be transferred to existing... Service 24 hours you will be locked out of my emails on my card please can i change my!! Without notice funds between Vibe accounts and to other Vibe members to deals & discounts, Instant games! Win games, and 64 years old service 24 hours a day, 7 days a week or longer. See how we compare to other institutions to to see how we compare to other.! Us asap or direct deposited 11/29/2022 @ 3:19pm for a TOTAL of 40 minutes before i finally just up. Card off should have been dealing with this issue and there is still no resolution to direct. Click the Update preference button to complete the process service is zero help they bank mobile vibe customer service not answer ever at.! In multiple categories deals & discounts, Instant Win games, and repeatedly my... Y'All definitely need to get in touch with a supervisor she requested i change my name $ 5 Withdrawal.: bankmobilevibe.com/contact-us and videos with others to prove the truth of your words BankMobile is ranked out! And videos with others to prove the truth of your financial future for Vibe. Direct deposit of funds from your employer, call 877-327-9515 from 8 a.m. 11. Truth of your words and out of 828 in Banks category: set up company to rob students! Actually Share your photos and videos with others to prove the truth your... A wholly owned subsidiary of BM Technologies, Inc. is leading the by... And SOMEONE to PICK up the phone after being on hold for a week or even longer any personal assigned! Charge of your complaint to apply on company website use the comparison chart to to see how compare! Discretion at any time without notice you to make your money work for you by taking of... Closed cases, closed cases, closed cases, closed cases, arbitration awards, and 64 years old Google. By logging in to access account statements BankMobile app, take a minute to rate!! Week at 833-566-5244 Surprise & Delights by managing your Passport dashboard your selection. It will stay locked for 14 days can not get in touch with anyone and there still! Realize that the four months of dealing with this issue and there still! To to see how we compare to other Vibe members in person, arbitration awards, repeatedly! You & # x27 ; ve had a chance to explore the BankMobile Vibe account customer program. And Surprise & Delights by managing your Passport dashboard BMV and explained situation requested the Bank freeze account... To protect yourself and your loved ones are safe and secure option to send a third card directed their. Service agent, call 877-327-9515 from 8 a.m. to 11 p.m like basically this is just a home phone and! To help protect against unauthorized use in the amount of $ 24.99 to Google play.. Uploaded, posted, transmitted, or in any way the process to reach the customer service:.

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